Just a few frequently asked questions...


Can I still place my order without having a Paypal account?

Yes. You do not need to have a Paypal account in order to check out. Click on ''Check out with Paypal'' and then click on ''Pay with Debit or Credit Card''.


Can I straighten the curly textures?

Yes you can straighten all of our curly textures but it will not last long. Purchasing our Silky Straight Collection would be our suggestion.

Will the lace match my skin tone?

We provide HD lace also known as transparent lace. This particular lace matches with all skin tones but may need a little tint depending on your skin tone.

How many bundles do I need with a 13x4 frontal?

Typically, three bundles is enough to get thick results. If you have a smaller sized head you may only need two.

Can the hair be dyed?

Yes, all textures offered can be bleached and dyed. If you are aiming for a bright and vibrant color you may want to check out our Platinum Collection.


How long is shipping?

Please allow 4-5 business days for your order to be delivered. Orders are only shipped out Sunday evening- Thursday evening. Any carrier delays need to be handled directly with the carrier.

What should I do if my package was not delivered on the estimated delivery date or if my package has moved from one location?

Once you receive an email with your tracking number details your package has officially been picked up by Fedex. For the most accurate information please call Fedex directly at 1-800-463-3339.

What address will my package be delivered to?

Your package will be delivered to the address provided when your order was place.

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